Shipping Policy

PLEASE CHECK YOUR CUSTOM INFORMATION CAREFULLY (WE HAVE RECEIVED MANY ORDERS WITHOUT IT) & BE KNOWN THAT we only accept shipments to a valid street address.

We process orders between Monday and Friday. Orders will usually be processed within 5-7 business days of ordering and shipped within one day of processing. Please note that we don’t ship on weekends.

Please refer to our estimated production and shipping time HERE. 

*Please note that these are estimated delivery times only, therefore our store is not guaranteeing delivery dates.

INCORRECT ADDRESS
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel