Contact Us

Need more information on a specific product, or want an update on your order? Just let us know by contacting to us via our email support. Our support team work from Monday to Friday and will try to reply to all inquiries as fast as we can.

Email: [email protected]

Address: The website is jointly operated by COZY TEE LIMITED registered address at Room 1D, 2/F, FU TAO BUILDING, 98 ARGYLE STREET, MONGKOK, KOWLOON, HONGKONG and SHARLOMAY LTD registered at Agion Theodoron 6 Agios Athanasios, 4102, Limassol, Cyprus. US warehouse address: 314 E Washington Ave, Riverton, Wyoming, USA

Support time : Monday – Friday

8:00 – 17:00 GMT -7 Time Zone

Please note that it may take some time to respond to your inquiry depending on the contents of your message. We will respond to you within 24-48 hours and our Support Team does not work on Sunday.

By the way, you can take a look at our FAQs here and find some helpful information.

Please read the articles below if you need any additional information.